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Greater Roanoke Valley
+Surrounding Areas
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FAQs
Your Questions, Answered
Explore our FAQs to find answers to common questions about our services, process, timelines, and what to expect when working with Big Lick Painting.
We handle a wide range of interior and exterior painting projects for homeowners and businesses throughout the Roanoke Valley. That includes walls, ceilings, trim, doors, cabinets, decks, siding, drywall repairs, and more.
We primarily use quality products from Benjamin Moore and Sherwin-Williams. The exact product depends on the surface, the environment, and the goals of the project. We’re happy to recommend products that balance durability, appearance, and budget.
Yes. We offer free estimates and consultations for most projects in the Roanoke Valley area.
Yes. Big Lick Painting is fully insured.
It depends on the season and the size of the project. Smaller jobs can sometimes be worked in fairly quickly, while larger exterior projects may book several weeks out during busy times of the year.
Absolutely. We can offer guidance on colors, finishes, sheen levels, and product choices if needed. Some customers know exactly what they want, while others want help narrowing things down.
Preparation is one of the most important parts of a lasting paint job. Depending on the project, prep may include cleaning, sanding, scraping, patching, caulking, priming, masking, and protecting surrounding surfaces.
Both. Every project is different. Some surfaces benefit from spraying, while others are better brushed and rolled. We use whichever method gives the best finish and durability for the situation.
We work hard to keep projects neat and organized. Floors, furniture, landscaping, and surrounding surfaces are protected as needed, and we try to keep disruption to a minimum throughout the job.
Yes. Warranty coverage depends on the type of project, the products being used, and the condition of the surfaces involved. We’ll clearly discuss warranty expectations before work begins.
Yes. We routinely handle drywall repairs, patching, texture work, wood repairs, and other prep-related items before painting.
We appreciate smaller personal items and valuables being moved ahead of time, but we can usually help move larger furniture as needed during setup.
Payment schedules vary depending on the size of the project. Smaller jobs are often paid upon completion, while larger projects may involve a deposit or progress payments.
We try to keep things simple: show up when we say we will, communicate clearly, use quality materials, and do clean, solid work that holds up over time. That approach has carried us through a lot of projects in the Roanoke Valley over the years.
Not necessarily. Many customers are home during interior projects, but plenty also leave for work or errands while we’re there. We’ll communicate clearly throughout the project either way.
Every project is different depending on size, prep requirements, weather, and product drying times. We’ll give you a realistic timeline upfront and keep you updated if anything changes.
Exterior scheduling can shift due to rain, humidity, or temperature conditions. We try to stay flexible and communicate changes clearly so the job is completed under the right conditions.
Yes. Proper preparation is always included to help the finish look better and hold up over time. The level of repair needed can vary from project to project.
In most cases, yes. We can usually match existing colors or help you get very close if the original paint information is unavailable.
That depends on the room and surface. We can help recommend the right sheen based on durability, washability, appearance, and lighting.
Yes. Protecting surrounding surfaces is a standard part of the job. We take care to keep work areas neat and organized throughout the project.
We accept several common forms of payment and can discuss payment arrangements before the project begins.
Occasionally hidden issues like rotten wood, water damage, failing drywall, or peeling previous coatings are discovered after work begins. If that happens, we’ll discuss options and pricing before moving forward with additional repairs.
Yes. We work on everything from newer construction to older homes that may require more extensive preparation and restoration work.
Fresh paint needs time to fully cure. We’ll let you know how long to wait before washing walls or placing items back against freshly painted surfaces.
The Roanoke Valley is our home base, but we also take on projects in surrounding areas depending on the size and scope of the work.